Overview

This Refund and Cancellation Policy outlines the terms under which refunds or cancellations may be processed for services provided by Rehabiphy.

By purchasing services through our website, you agree to the terms described in this policy.

Cancellation Policy

Users may cancel their consultation or service request before the scheduled session time.

• If a cancellation request is made before the consultation begins, the request may be reviewed for eligibility.
• Once a consultation or service has started, cancellation may not be possible.

Refund Policy

Refunds may be issued under the following conditions:

• If a payment is made but the consultation or service is not delivered.
• If a duplicate payment is made due to a technical issue.
• If a service cannot be provided due to unforeseen circumstances.

Approved refunds will typically be processed within 5–7 business days through the original payment method.

Non-Refundable Situations

Refunds may not be issued in the following cases:

• If the consultation or service has already been completed.
• If incorrect information was provided by the user during booking.
• If the user fails to attend the scheduled session.

Payment Processing

All payments on our website are securely processed through our payment partner Razorpay. Refunds, when applicable, will be initiated through the same payment method used during the transaction.

Contact Information

If you have questions regarding refunds or cancellations, you may contact us:

Company Name: Rehabiphy
Registered Enterprise: Rehabiphy
Udyam Registration: UDYAM-UP-50-0242290
Address: Vrindavan Yojana Sector 12, Baroli Khalilabad, Lucknow, Uttar Pradesh – 226029
Email: rehabiphy@gmail.com